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Our Patients Respond... And Make Us Smile

Want your comment below? Just use the form to the right to send us your comments regarding your visit. Our patients are the best, and we want others to know how you feel about your experiences here. Our existing patients are who we depend on to refer even more great patients! We will post your initials, date, and town unless otherwise requested. Thank you! You can also visit (Rate a Dentist) and see many more reviews or add your own at Rate a Dentist


Front office staff is great. I am very happy with the service Dr. Shakin performed and his assistant.
Harry Lichtenbaum

Dr. Maule is such a good, kind dentist. She listened to my concerns and took the time to investigate where my pain was coming from. She is very professional. Teresa the hygienist did such a great job at cleaning my teeth. Anthony and Nicole are great hands on assistants. All of the staff were pleasant and took the time to answer all of my questions and never did I feel rushed.
Jessica Ortiz

I really appreciated the friendly staff members, coming in to see how I was doing, see the progress. Felt like I was part of the team. Again overall I couldn't be happier with treatment I receive at West Hartford Family Dentistry.
Maria Puglise

I like the professionallism of the staff n technical team. They are very patient and friendly with my daughter and me. They explain to her what they are doing n if she is ok when they start doing the procedure. Always ask me if I have any questions for them. Very important to me because it very personable. Thank you.
Dahlia Ramos

Everything and everyone at the practice operates at the standard to which any patient would like to be accustomed.
Benjamin Sacs

Theresa is my hygienist and I love her. I always have my cleanings with her. She's kind and gentle and always greets me with a smile. Dr. Maule is great also!! Friendly and explains everything so that I understand. I will definitely refer friends/family who are looking for a dentist to your practice. There are no areas this practice needs to improve on. Thank you so much!!!
Desiree Santiago

Dr. Sibia and her assistant (forgot his name) were great. Wonderful office! That's why I drive from the CT shoreline for my appointments. I wouldn't go anywhere else!
Gail Stanton

Great appointment! I had a lot of questions & they were all answered. I did not feel rushed. I've been coming here a long time, my children also & I wouldn't dream of going anywhere else. They perform only work that is necessary. I never feel I'm being given a sales pitch. Would definitely recommend!
Lisa
2/6/2013

Love this Dental Office! Would recommend it to family and friends too.
Maria Torres

Teresa, does execellent work and has a great personality
Delroy W. December 2014

Wonderful, caring, dedicated professionals!
Alan Burstein
December 18,2013

like any average person, i don't enjoy going to the dentist. however, i must say at West Hartford Family dentistry they are Awesome. I love the Fast Friendly service. They are great. Every procedure / or option is explained in full detail. In short going there is a breeze.
Wilbur Sanchez
July, 30 2013

Every time we go into WH Family Dentistry we have an excellent experience from the check-in desk straight through to the check-out! Appointments have always been on-schedule and we have never had to wait. The staff is incredibly professional and friendly, and they are WONDERFUL with kids!!!!
Rebecca O'neil
September 30 20013

My wife and I were pleased with our experience at West Hartford Family Denistry. Our daughter was comforted by the warm and welcoming faces of the staff and environment was child friendly. Immediately after our initial experience we hurried secure an appointment for our toddler aged son. Mr. and Mrs. Dyshawn Thames
Dyshawn Thames
6/14/2013

Dr. Jay was fantastic with my son. Not only did he not rush into anything, he took the time to explain everything to my son and me. Very happy we found Dr. Jay!
Tenley Phillips
4/23/2013

My son was smiling throughout the entire cleaning. Rachel and Dr. Jay were great with him. It is nice that my son can have such a positive association with going to the dentist! The front office staff even noticed a problem with insurance not covering a flouride treatment and waived my fee which was appreciated.
Angela Nadeau
4/11/2013

My daughter Daniela is happy with the work Dr. J did on her teeth. She is not afraid of the dentist and I owe this to the great team that has taken care of her for the last 9 years. We recommend Hartford Family Dentistry to everyone. This is not just a dentist office, but a family. From the front desk service and the care received in the back, we give a 5 Star rating, they are great.
Carmen River
3/27/2013

I always get first rate treatment from the practice. I've been a patient of Dr.Roy Shakun's for over twenty years. Everyone should have such a professional and caring dentist as I do. Thanks. John Cosgrove
John Cosgrove
2/21/2013

Everyone was very pleasant and friendly. Great group of people in this office
Joan Tereshack

I have been going to West Hartford Family Dentistry for 10 years and I would highly recommend them to anyone. I really appreciate their professionalism, honesty and personal attention experience not only by me, but by my three children who are now adults. I have always been blessed with great dentists, but Dr. Shakun has to be one of the best!
Mark Cronemeyer
1/22/2013

West Hartford Family Dentistry is the best for all of my family's needs! Friendly, warm, and kind ... especially for someone like me that has lots of dentist anxiety!
Cindy Maher
September, 24 2012

I have always had a difficult time with dental work for several reasons, and the dentists at West Hartford Family Dentistry are so helpful and accommodating. No matter what I'm having done, everyone at the office makes sure I'm as comfortable as possible.
Rachel S.
9/13/12

If I was designing the ideal dental office, the ideal would be one that offered excellent care, a positive enviroment, a caring approach, with the least possible discomfort. I was fortunate some 15 years ago, to find such a place in West Hartford Family Dentistry, with Dr. Shakun and his staff. I cant praise them too highly and am very thankful they are there to provide me care.
William D.
Hartford, CT.
June 16, 2010

Dr. Shakun and his staff are experts in their field. Their work has kept me in good dental health for much of my life. They have cared for my grandchildren as well as their parents, my five children.
MC
Hartford, CT
March 15, 2010

One of my phobias has always been with dentists. I was subjected to a
horrible dentist as a child and my fear never left until I met Dr. Roy Shakun. If I
were to move to California, I would fly back to CT to continue my treatment with him
and his staff. Not only is his comforting personality a pleasure to encounter, his
reconstructive work is a beautiful as a fine piece of art.
SB
Preston, Ct
August 11, 2009

My visit today, to have a damaged filling replaced, with Dr. Gillham and his assistant, Justice, was as positive an experience as could be expected (given the nature/circumstances!) Both were thoroughly professional, knowledgeable, and personable. The latter trait's important, too...I would readily recommend your outfit to anyone!
MP
Spencerport, NY
February 10, 2009

I want to commend West Hartford Family Dentistry for always accomodating my routine and emergency dental needs. I have been a patient for over 20 years. During the New Year's holiday weekend, I chipped my tooth. Dr. Shakun came in on a Sunday and was gracious enough to help me with my problem. It is nice to know that their practice really cares about patients.
A.S.
West Hartford, CT
January 4, 2009

I have received excellent care and help with my billing questions from the staff of West Hartford Family Dentistry. Dr. Gilliam is my personal dentist and he is doing an excellent job. The procedures are pain free and I am asked throughout my visit how I am doing and if I am comfortable. I have had dental care provided for me in three different states over a period of 35 years and I would say that West Hartford has given me the best care in my 35+ years of seeing a dentist.
B. H.
West Hartford, CT
December 22, 2008

I have been going to West Hartford Family Dentistry for 20+ yrs and have always had great care. I felt at ease with the special care I received and they understood my "fears". And today I have a perfect smile - thanks to the fine work and attention they gave me.
P. D.
December 22, 2008

Thank you from the bottom of my heart for all the hard work, support, kindness, and time that you and your staff have taken for my teeth. I love my new smile. It has changed my life for the better. All I wanted was my front teeth for Christmas and now I do. Because of you I smile more than ever.
B.G.
Farmington, CT
December 15, 2008

The office staff is always friendly and professional. Tammy does a great job with my cleanings and I've had several procedures done by Dr. Shakun and I always feel like the care was top-notch and everything was explained thoroughly. Thank you!
Jerry Robers

As always, the entire staff at West Hartford Family Dentistry did an outstanding job! Aside from their professionalism, exceptional care, and patience it's always encouraging to hear laughter and camaraderie at a place of business. The team is cohesive and works very well together. Their smiles say it all!
Kevin Glazebrook
October 9, 2013