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Excellent service. Very pleasant staff
A consistent great job done by Rachel at west Hartford family dentistry.
The entire team is friendly and professional. Great system set up to keep clients and staff safe.
Dr. Patel and Natalia were wonderful.
Very caring dental practice. Everyone does the utmost to make you feel welcome and the dental care is the BEST!!!
Always a great experience!! Staff is friendly and professional.
Rachel is the best dental hygienist I have ever had, she is easy to talk to and is genuinely concerned about the health of my teeth.
Excellent service, with kudos to Dr. Janki Patel, whom I first met on Tuesday Nov. 17.
Everyone is friendly and accommodating.
Always an amazing experience at West Hartford Family Dentistry. All of the staff - front desk, hygienists, dentists, etc are all extremely friendly and personable. Rachel and Dr. Patel were phenomenal - and Tammy (my hygienist last time I went 13 months ago) even popped in to say hi. This group makes going to the dentist (a feared thing among many people) very, very easy. 10/10 would recommend.
Great group of professional that make you feel comfortable in an uncomfortable situation
Tammy was very helpful and did a thorough cleaning. I’m appreciative. Thanks.
Very friendly and professional
Tammy was amazing! 10/10 would recommend. Everyone is always great here!
Everyone is very polite and very friendly. I have been going there for years would never change. Dr Shakun is wonderful and very knowledgeable and up front about your teeth
Very friendly staff and Dr Janki Patel done a very thorough examination which I haven’t had for a long time
As usual, the hygienist and dentist at West Hartford Dentistry were both efficient, professional and kind.
Very professional, always a great experience
Dr Shakun and Theresa are the greatest! Dr Shakun is extremely knowledgeable, experienced and truly concerned about keeping my teeth healthy. His personality makes him very "calming" in an appointment. Theresa is the best dental hygienist I have ever been to. She is so thorough with my cleanings. And also genuinely concerned about the health of my teeth. They both welcome any questions I may have and if I should have any problems or concerns, they thoroughly go over everything. I have going to West Hartford Family Dentistry for over twenty years. Dr Shakun and Theresa will always be my favorite. Excellent!!!
I absolutely love this Dentist office. I've been a patient here for several years and Dr. Shakun is exceptional. Rachel is truly one of the best hygienists, simply amazing. The office as a whole is fantastic. Thank you all for helping me continue to be able to smile, though currently it's covered by a mask. Keep up the great work and stay safe.
Very professional. Great job
Good service and everyone is very respectful, and always greet with a friendly smile.
Great service and outstanding Covid safety protocols.
I love my hygienist (Tammy). Everyone is friendly and professional
Everyone is polite coming in the front door to the back rooms and back to the front door going out. Everything is explain on a level that I could understand, which are the very reasons that I have been with them for many years.
The team at WH Family Dentistry is professional, friendly and helpful.
Thank You for thee service and the reminder !
Very professional & friendly
Very easy and I felt safe. Thanks!
Elizabeth is the best.
I consistently receive good service.
As a long time patient, in the day of Covid-19, I felt very comfortable with the precautions they've put in place. After 8 months since my last visit, it felt great to have my teeth cleaned again! Love my hygienist (Teresa) and doctor (Shakun) both top notch, professional and personable. No fear here!
I felt comfortable being surrounded by staff as they worked in my mouth.
I have been going here for several years and am always impressed with the efficiency, kindness and the fact that they do not try to convince you to get unnecessary treatments. I would highly recommend them.
I am a long time patient of this practice. They didn't skip a beat even during this pandemic. My regular Hygienist was off. Her fill-in Marissa was pleasant with a great bedside manner. Her tips were helpful. Dr. Shakun is always a pleasure. West Hartford Family Dentistry is an awesome practice. They are always professional.
Good service
Friendly and professional
I have been a patient here for many years. Dr. Shakun and staff are the best!
I had an appointment with Rachel the dental hygienist and she was amazing. Very friendly, concerned about the care of my teeth and suggested recommendations that were practical for maintaining the care of my teeth. The office also had great covid-19 rules and precautions that made me feel safe. Great job everyone!
I missed the tooth polishing part of my cleaning this time, but overall it was a good appointment. Rachael is an excellent hygienist.
Great experience, as always. They are taking extra care to make patients feel comfortable and safe during this time. I appreciated being able to get in for my dental cleaning. -thank you
I'm happy to see Rachel again. She did a good job on my teeth. She's always patience to write note for me. She's sweet lady. I met new dentist Dr. (I do not know what's her name. sorry). She's very nice, but i can't see her face due to mask. Haha! I'm happy with West Hartford Family Dentistry. Thanks, Alexandra
Friendly environment, great staff/customer service and wonderful hygienist. Love my doctor. He’s very kind and respectful. Please stay safe everyone.
Everyone was extremely careful. I felt safe. My first visit in many months.
As a long time patient I am continually impressed by this practice's kindness and competence. They are consistently impressive.
First time New Patient. Very welcoming and friendly staff. Took care of my concerns from transferring from another office. The office and clinical rooms were very clean and I felt safe going in especially during these challenging times. Thank you again for your service!
My hygienist Tammy is the best. She is friendly, gentle and thorough. She has great attention to detail as well as efficient not wasting my time or hers. The receptionist Cindy is also very friendly and accommodating.
I have been a patient at this practice for 15+ years. It's always nice to see everyone, and they always make me feel welcomed. Exceptional dental service, with caring dentist's, hygienists and assistants, as well as front office staff. Thank you West Hartford Family Dentistry. See you soon!
Knowledgable and responsive staff, my dentist and hygienist paid attention to every details, feels well taken care of
Very satisfied
Always friendly and efficient office by all! Glad they are so careful with the Covid issue. Thank you!
Satisfied patient since 1987
Thank you again to all staff member from the front desk and the nurse that cleaned my teeth and my Dr panel 10+ to you all .Also thank u for making me safe with this cov19 aswell.From your number one Fan Be safe to you all and your family's God bless ?? for helping
Always professional and warm. Love my doc!!
Everybody was great. I miss the tooth polishing (Covid precaution) but was provided the polish to use at home.
Extremely polite, professional and genuine.
Great service.... no complaints
Excellent job as always
Wonderful professional and friendly staff
Felt very safe. Safety a first concern. Stephanie is great -thorough and gentle with the cleaning instruments. Dr. Shakin is the best!
I’ve been a patient for at least 15 years, and I look forward to my visits. The front desk staff are consistently friendly and helpful. Appointments are prompt. Most importantly, Rachael is my hygienist, and she is TERRIFIC.
Thoughtful and professional.
I have been with West Hartford Family Dentistry for over 20 years. Everyone is so kind and I just Love Rachel.
The hygienist was excellent. She kept telling me stories, so I didn’t think about what was happening. Very clever. I liked it a lot
Theresa does a great job!
Just switched dentists for the first time in 20 years since my previous one retired and the transition and level of care was superb!
They are my favorite, Dr. Shakun please don’t plan to retire any time soon. Being their patience for over 20 years and I can’t complaint. Great service and staff.
We have been patients for over 20 years. Always stellar service and care.
Teresa is fabulous, always a positive experience.
Great work
Love my new hygienist. Sorry I don't remember her name....she took Christine's place. Dr. Patel also seems very good.
Great experience
Great dental care all around!! I drive an hour because I trust them to take care of my teeth.
Rachael is the best!
Steffanie is an incredible Hygienist. Patient, thorough and gentle.
Always professional, personal, practical, and safe in their service and advice.
I've always had great exeriences at this dentist office. The staff is super friendly and professional. The office and clinic areas are clean. I was apprehensive getting my teeth cleaned during this pandemic, but I am confident with the procedures they put in place to keep everyone safe. I highly recommend West Hartford Family Dentist.
I can’t say enough about the professionalism and the quality of dental services provided by West Hartford Dentistry. I have been a patient for over thirty years.
First time back in office since pandemic affected all of us and schedule changes. Teresa, Dr. Shakun, and everyone in office are treating us patients well. Thank you!
Great practice! Professional, friendly, clean. Been a patient for years, even after moving from West Hartford.
,My appointment for a cleaning was on time and went smoothly. The staff followed all CoVid protocols and I felt completely safe there.
Very pleasant experience and very clean operation! Been going here for years and will continue to go here for my dental needs.
Still excellent as usual after 30+ years!
We had three cleanings (1 adult, 2 children). Office was clean, safe and the hygienists were fabulous. WHFD has been my dentist for over 20 years. Great office!
Great experience as usual. Very efficient and professional. My family has been going here for over 15 years!
Excellent care!
The office provided the usual friendly efficient consideration and the hygienist and dentist were warm and professional. I felt like all the Covid precautions were very much observed.
Tammy is an AWESOME Hygienist!! Gr8 asset to the company!
Rachel is the best. She is the combination of being thorough and being friendly. The way that’s the office is handling COVID-19 makes me confident that both my health and that of the staff are of utmost importance.
I have been a patient of West Htfd Denistry for more than 20 years and all the dentists, technicians and staff have always been exceptional. As usual , although , it is a different experience with Covid, it was a thorough and comprehensive cleaning by My Dental Hygienist( Stephanie) and checkup by Dr Shakun. They have always gone to out of their way to to provide outstanding care. The administrative staff has always been great as well. All Covid procedures were in place and all was managed efficiently and pleasantly.
I had a crown put in. Painless, quick and to my satisfaction.
Always clean and staff very professional. The hygienist does a great job of cleaning my teeth, excellent service.
As always very happy with service. See you September 16th.
Elizabeth does a great job. This is not meant as a criticism of Elizabeth, but sometimes there is a little too much talking. She is a very pleasant person.
I have been a patient for many years & the staff has been wonderful. I truly feel they have my best interest at heart. Dr. Shakun & Nicki have been great for all dental work & Stephanie is a wonderful hygienist. I am happy to be their patient.
Perfect visit as always. Theresa is exceptional. Felt very comfortable during my cleaning and examination.
Everything worked out well.
Office is clean and the staff is very pleasant. I am always seen on time.
I'm happy with the services provided; Roy is a good dentist, and I trust him. Technicians are very nice.
Seen on time, clean and friendly staff!!!
Timely, clean, professional and super friendly
Professional staff
They are very knowledgeable and friendly. Also they are very clean; sanitizing after each patient. I started going to them about a year and a half ago and I have no complaints.
Great to be back! Thank you
Tammy does a great job I told her that she could never leave and if she did I would have to find a new dentist.
I have been a patient in this practice for over 30 years this has to indicate that I have had excellent care an d advice.
Love going in to have Tammy take care of my mouth, she does an awesome job. The staff is friendly and courteous, and the environment/equipment is very clean and safe.
Racheal is the best hygienist is be far the best I have ever had in my life.
Friendly , great service and not painful hahaha
I am a long time patient and cannot imagine going anywhere else.
Excellent
Friendly, gentle, explained everything
Very good experience. Great customer service!
5 stars. Outstanding Harold B
They went out of their way to fit me in when I lost a crown and my own dentist couldn’t see me. I’m a very nervous patient, and everyone was helpful and understanding.
Dr. Patel was great at a recent cavity filling. Made me feel very comfortable with the procedure.
In good hands with Lizbeth.
I recently had my first cleaning since the pandemic began. Getting the appointment was an easy, straightforward process. As always, the staff was courteous and helpful. I felt like the COVID screening and treatment safety procedures were thorough and designed with everyone's well-being in mind. I have been a patient here for many years.
Started on time and very professional conducted.
Everyone was wonderful for my sons first dental visit. They were kind and gentle, keeping him comfortable and happy.
Safety precautions were great, everyone is so kind.
Everyone is so nice and caring! Office is very clean.
My 7 year old and I both had appointments. Everyone is so nice and we got great care!
Was impressed with their pandemic safety measures. Made me feel very comfortable.
My first visit since COVID. I felt very safe with all the staff wearing mask. Stefanie always makes my cleanings a pleasant experience. The staff is always very accommodating.
Hygienist was friendly, very informative. Doctor seemed confident. Was pleasant, knowledgeable.
Always a wonderful visit.
Very nice service
Staff is always pleasant and attentive.
The staff was really great with my 8 year old daughter. They made her feel very comfortable and they explained everything to her so she could understand the importance of keeping her teeth clean so that she actually wants to do so!
Excellent appt and great safety measures!
First rate: professional and cheerful throughout.
Finally made it back to West Hartford Family Dentistry since COVID-19 began. I felt completely comfortable with the extra precautions and safety protocols used in preparation for and throughout my appointment. Thank you Theresa for masking and face shielding up and doing a great job as always... and I could sense your friendly smile behind your mask even if I couldn’t see it ??
It was so nice to be back again, Rachel is wonderful and very thorough.
All the staff were very welcoming and kind!
Great care to customers Flexible in scheduling Great dental care service
Appointment was good and safe in relation to COVID 19
I Felt safe. The examination was very complete.
I felt very safe in regard to my recent visit! The hygienist was well protected, and the office staff was wonderful. I give all of them top marks in safety and efficiency! My hygienist was the greatest ever in her concern for my comfort and welbeing!
You are doing a fantastic job!
July 30, 2020 was my first appointment since they reopened their office due to COVID-19. I’ve been a long standing patient with this dental practice and even before COVID, this practice was always clean and thorough. I felt safe that they were doing everything in their power to keep a clean and healthy environment for patients and staff. I definitely recommend West Hartford Family Dentistry.
For what turned out to be a gum infection, I got a quick appointment, little wait in the office, thorough exam, and referral to an endodont with antibiotic Rx to tide me over until then.
I was with Tammy for years. She has been utmost professional and friendly all these years. We would chat about each other's life and she would show me pictures of her daughter. It makes me feel very welcomed. She does a good job also. I would definitely have her give stars!
I have been a patient for over 30 years. Will still keep coming back. Awesome people.
I’m a newer patient at this practice (Dec. 2019). Have had 2 cleanings and they referred me to periodontist for implant for cracked tooth. It’s highly professional both with respect to the dental care and practice management. The periodontist is great, and convenient that you can see him in this office on Wednesdays. I’m 60, have lived 5 places in my life, had excellent dentists, one who became a very good friend, and in another place had a neighbor who was a hygienist so this rec comes with perspective. Love it — & awesome Covid safety measures!
I felt very safe getting my teeth cleaned in the The dentist assistant was very patient with me. Because I am petrified of needles pins. so kudos to her
Felt very safe! All good. Fantastic job of the team.
Professional clean and friendly
Great job, especially in the current climate.
It had been awhile since my last appointment. New experience during this covid-19 world. Staff was professional and safe. Also gentle considering it had been three years since my last visit.
My family and I have been patients for over 20 years.
I’ve been a patient there for 20 years . I always get the service. And everybody’s always professional.
The office was set up and prepared for taking patients during covid. The cleaning went great as usual.
Dr. Shakun and his staff is awesome! Rachael is a great dental hygienist. I always look forward to my 6 month cleaning. Rachael is very knowledgeable. If she is concern about any of my teeth, she bring it to Dr. Shakun attention. She also address any issues that I need to focus on when brushing or flossing my teeth. Rachael is very polite and she always ask me how is my daughter. She tells me things about her family while cleaning my teeth. You really get to know her as a person. Plus, I think it’s a way of keeping you relaxed. I really can say that I don’t mind going to the dentist.
I have been a patient of Dr. Shakun at West Hartford Family Dentistry for many years. His assistant and Dental hygienist are awesome! My experience is always a good one - the staff is always pleasant. I always feel well cared for after a visit. I can't imagine going anywhere else for my Dental care!
I am extremely satisfied with the professional treatment that I always receive at West Hartford Dentistry!
Great experience. Elizabeth was wonderful and as always, so was Dr S. Thanks to all for keeping it clean and disinfectant. ??
everyone very professional
Very Good!
My experience was excellent.
The staff is always friendly and helpful. All questions are answered quickly and thoroughly.
My hygienist is fantastic.
Dr Shakun, Theresa (hygienist) - the best, Cindy (Front Office) & the entire team provide competent, professional, safe, clean & friendly service during these most difficult times. Thank you WHFD???? for all that you do!
Easy scheduling, great communication and professional staff. Taking covid precautions that I was comfortable with.
I have been a patient at this practice for almost 20 years. The cleanliness of the office and exam rooms has always been exceptional. The staff is terrific and I have received excellent care.
I always get great care and service at West Hartford Family Dentistry. They are friendly, courteous and helpful always making me feel comfortable and well cared for.
The dental hygienist was great!
Elizabeth has been my hygienist for years now and I just love her! She's great. Very competent. Everything else about my visit was fine. All the staff are personable. Have been a patient here for 27 years.
Permanent tooth seems to be fine. Toot that Dr. Shkin filed down seems to have done the trick with my tongue problem, which sems to be going away. I'll keep my fingers crossed.
Though I hate going to the dentist, I had a wonderful experience. I was well taken care of with much thought and concern. I highly recommend Dr. Shakun and his assistant, Natalia ( not sure if I have her name right) was the best.
Dr. Shakun and his team are always great. We drive from Essex to go West Hartford Family Dentistry.
Excellent visit for teeth cleaning. The dental hygienist Elizabeth was both knowledgeable and highly skilled. It was comforting she asked subtle general initial questions that might help identify /screen out someone who was sick. That protects all patients.
Been a patient for about 45 years and would highly recommend Dr. Shakun and staff for their unexcelled quality treatment.
Great hours, helpful knowledgable reception staff, easy to get cleaning appointments that fit my schedule, and very responsive when I have had a more urgent issue.
My second family
Tammy is an AWESOME dental hygienist, reception staff is very friendly!
Tammy is the best dental hygienist!
Great cleaning!
For more than 20 years, our family members always have had a great service at West Hartford Dentistry Office. Dr. Shakun and his staff are awesome!
Always treated special. Great staff.
Been going to WHFD for nearly 20 years. They are amazing and continue to hold the highest standards of care and kindness. Always look forward to my visits.
Excellent service
I have been a patient of WH Family Dentistry since I was about 18! I have ALWAYS had positive interactions w/everyone on staff over these many years. I have had the same hygienist for years, Rachel, who has been simply wonderful and taken great care of me.... I highly recommend! I am actually relocating and will miss Dr. Shakun and his practice very much. They have always made me feel like family.
Theresa is fantastic, very gentle and does an excellent job.
Rachel is the best and Dr Shakun is the greatest!!!
Thank you to Dr. Sibia and all of her staff ( esp. Nicole, Nataliya, Rachel) for everything they do. Great professionals. Highly recommended by my whole family.
Great practice
Thank you Dr. Maule for making my crown experience completely pain free. You and your assistant Natalya did a wonderful job helping me relax and taking special care with not only my tooth issue, but also my jaw. I had no pain at any point during the procedure and nothing after as well. :)
This place is the best, Professional dental care with lots of love. I have been with them for Years and plan on staying with them always and forever. Their team is a true family and they really care about their patience's. I am always in good hands when I go to them for any dental needs. Respectfully submitted, Maurice (I love my dental team)
My thanks to Dr. Sibia and her wonderful staff for their excellent service! I have a great smile thanks to their hard work, skill, and patience. I'm grateful for their outstanding care and commitment to the highest quality practice!
My whole family comes here and we love the everyone at the office. They are all so friendly and always take us in on time. Its great to be able to go somewhere with the whole family and feel like you part of their family:)
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