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Excellent care. Very friendly and professional staff.
The entire team is professional and caring. I like that they don’t try to “sell” you anything and only are concerned with your long term health. Highly recommend.
Great staff. Friendly and good at what they do. The dentist is a place I don’t like to frequent but they make it easy for me to put aside fears and keep my teeth and mouth healthy. Highly recommend.
Wonderful people
I have been a patient here for many years and always get a 5 star experience! Everybody is so professional and welcoming and also gentle!
Teresa is awesome. (Sorry if i spelled your name wrong!) and Dr Shakun always makes me feel comfortable and explains things clearly. Love this office.
ALWAYS A PLEASANT EXPERIENCE
Awersome staff
From Cindy, who greeted me, to my hygienist,, Stephanie, and to Dr. Roy Shakun, the needs of the patient take priority. I feel safe and heard, and secure in knowing that I receive quality dentistry. This is my “go to” dental office.
Yes, going to the dentist can be a pleasant experience. The entire staff is friendly, professional, and thorough. This is a great practice!
Excellent care! Very professional and knowledgeable staff!
Dr. Patel and the whole staff are wonderful. They certainly put me at ease from the minute I walked through the door!
very nice people work there
Friendly, thorough and interactive with individual oral care plan
I love the professional team at West Hartford Family Dentistry. They do an amazing job and are incredibly patient centered
I was called in promptly after arriving. Staff patiently answered multiple questions I had. As the hygienist worked on my teeth, she intermittently checked in, asking if I was doing okay during the cleaning. Top notch staff.
Really kind, helpful and patient
Always great service!
Dr. Shakun and Staff are excellent. I have been a patient for 25+ years and have never been disappointed.
Thank you !
Great service!!
Great service starting from the front office staff to my dental hygienist, and Dr. Shakun. The office very personable. I’ve been with the dental office for over 20 years I would not go anywhere else.
Everything is great
??????????Their patient, kind, listener’s and most of all great service with a smile ??. ????????????
I have been a patient for over 20 years so that in itself should let everyone know how pleased I am with the services they provide and the entire staff!
Great visit. Really liked the new(?) dentist. ??
my self my wife and my grandson are very happy with your service
Very professional
Very professional office, in front and back. I really like my new hygienist. Thank you.
Everyone feels like family in the best sense, while maintaining professionalism in all that they do.
Pleasant staff.
Great experience! Professional and very friendly staff. Thanks WHFD??
You guys are amazing.
I have been attending this practice for over a decade. The staff is friendly and professional, and the care is always exceptional!
Dr. Shakun and Merissa are the best! I felt confident after my visit that I received the best dental care.
Always a great experience!!!!!
The staff is highly skilled, very professional and extremely friendly.
Marissa was experienced, professional and gentle. Dr. Shakun is just the best.
Best Dentistry Practice Around! Super Professional
Timely appointment, clean atmosphere, friendly staff and my technician was awesome ???? ????????
We have been patients for a very long time and have been very happy with our experience. The staff is caring and well-trained and the doctors are wonderful.
Stephanie is incredibly thorough and focused!
The entire staff is awesome. From the time you arrive. ?????????? 5
Diana does a great job and genuinely cares about you and your dental health.
Always have a great visit!
Teresa is amazing! She did a wonderful job yesterday with my cleaning. ???????? Thank You!
Elizabeth listened to my request & answered my questions. Office staff polite.
This entire practice is awesome…front office (Cindy), hygienist (Theresa) & the dentist (Dr. Shakun). Always pleasant, thorough, caring & professional. Five star dental resort??????
I have been going for 20 years. Great technicians and doctors. I am well pleased!
I was nervous during the first time and the staff made me feel so confortable. They are kind and caring!!!
I’ve been going to this dentist office for about 20yrs. They’re greet you with warm and friendly smiles. Dr Shakun and his staff are the best
Excellent team.
Professional and friendly staff. Great atmosphere in the office.
Always run on time, professional and efficient.
Great team. Staff is professional, helpful and caring.
I always have a great experience at this office. I’m taken care of in a friendly professional manner. Everything moves smoothly. Thank you Teresa , Dr. Shakun, and everyone.
Love WHFD, the staff are the best in the business, very professional, and helpful. I would not go anywhere else, even if I move out of State. I would fly back to Ct. for my dental appointment....Yes, you are the best, hands down.....
The best Dental team I have ever had.
Excellent in every way, a wonderful friendly staff.
Clerical Staff is always friendly and responsive. Dentists are professional but with warm personalities.
In and out quick with no problems!
As usual, all the staff at Family Dentistry was professional, efficient, and most importantly, friendly throughout my visit. Scheduling was easy with convenient reminders along the way just in case. Could not ask for a better experience. Highly recommended.
Stephanie is awesome. She’s so gentle.
Great team. Very nice and do good work.
I love this office and the staff are always pleasant and professional even earlier in the morning! They will clean and care for your dental health to the utmost, I’ve never experienced anything anywhere else like it. I’ve had the same hygienist that entire time too! Proud customer for 15+ years!
Marissa is always so pleasant and very professional, definitely an asset to your staff!
I really appreciate the care and attention to my requests when the staff are working on my teeth. This is a very good practice. Dr. Shakun is excellent.
Great service as always.
Excellent staff
Always 5 stars at every appointment.
Very good staff's work
I love it here! Dr Patel is amazing as is all the staff!
Had a great experience! First time back since the start of the pandemic and Cindy was such a great help getting me settle with my new insurance. I’m my original appointment was in October and she remembered to call me when something opened up sooner! I’ve been coming here for a long time and I’m glad there are good people still working here!
Very caring and professional staff
At my recent visit I was thinking how I could thank my hygienist for taking care of my teeth. She has been cleaning my teeth for over 20 years. I want to say a Big thank you. You’re the best. You are like family because we have shared experiences for many years and I hope for many more. Thanks for doing such an excellent job.
Everyone is always very friendly and informative.
Best dental facility in CT!
I am new and my first experience was very impressive.
Had a great experience!
I have been a patient for over 20 years, that all I need to say. Outstanding quality of care and wonderful support staff.
Always a pleasant experience at WH Family Dentistry!
Terrific professional team!
Always have a great experience when I come in! My hygienist Marissa is awesome and super friendly. Dr. Patel is very knowledgeable and personable. Such a great team, keep up the great work!
Always a good experience at the office.
Excellent hygienist and dentist. Wonderful office staff. Everything is explained and high quality. My family has been going here for 20 years.
I’ve been going to this practice for over 25 years and have never had any issues. The staff is always very friendly and thorough. I very highly recommend them.
They did a great job with my 2 year old, even though he made a mess with the water! Thanks for understanding!
Loved the hiegnetist. And as always Dr. Shaken was wonderful.
They always do a great job.
Had a great experience, great service thanks for everything you do at West Hartford Family Dentistry.
Theresa is the best! Great practice. Friendly and professional staff.
Great as always
The office was extremely flexible when I needed to change my appointment. The hygienist, Stephanie, was very attentive and supportive of my ‘new’ medical needs. As always, Dr. Shakun was friendly and equally attentive. I appreciate the great team there from check in to check out!
Awesome and caring Dr and staff.
Elizabeth is the best—conscientious, thorough, careful and considerate—makes me want to make sure I do the oral care and hygiene I should do as not todisappoint her at the next visit.
Always a positive experience with the whole staff. The technology being used is great and any questions are welcomed.
Stephanie, the Dental hygienist is awesome
Theresa did a great job cleaning my teeth. All staff members are always polite and professional
First visit. Everyone was professional.We made a plan to improve my dentures and remaining teeth without having to go in many times. Great visit!
Marisa was very helpful.
My appointment went well didn't take long at all, they were pleasant ?? and I got to listen to the Olympics Nice
Excellent service!
Very friendly staff and I felt very comfortable during my visit.
My appointment was great as always, thanks for being gentle with the cleaning process.
Great people that are also amazing with teeth!
Stephanie did a great job cleaning my teeth. I’ve been going here for years because I think they do a great job be it a root canal or cleaning. Thank you all!
What can I say that hasn’t been said: my teeth are super clean, no pain, and wonderful people.
Dental assistant was very helpful providing advice to keep guns and teeth healthy
Everyone is professional, friendly, and organized. Teresa is the best!
Teresa always does a great job cleaning my teeth, taking extra care with my sensitive area. Dr. Shakun is always pleasant and caring. Front office staff is friendly and efficient.
The staff is always friendly. Any questions or concerns are addressed promptly and with details by the hygienists and Dr. Shakun.
I am a new patient to the practice.the front staff is very helpful.DrPatel is well informed.she is very kind explained her plan of action.The hygienist was nice .I have not had a cleaning yet. A wonderful Practice.
Getting an appointment was easy. On the day of my appointment I was seen in a timely manner. The staff and doctor was great with addressing my issues.
Excellent, thorough, and attentive care!
I won’t go to anyone but Stephanie for getting my teeth cleaned and haven’t for years. Gentle and beautiful personality plus.
I always feel welcome and appreciated when I visit. The staff are efficient and friendly. And their work is impeccable!
Thank you for getting us in so quickly-we appreciate all your help!
Teresa is always EXCELLENT. I feel comfortable sitting in her chair. We love and appreciate you Teresa! The front desk staff are always warm and welcoming- you could not ask for better staff. Our dentist is great too - she listens and answers questions and is very professional yet friendly.
Greatest staff ever!!!
Elizabeth was great!
I have been with West Hartford Family Dentistry for over 25 years. Everyone is nice, professional, and personable. Have refused some insurance coverages if WHFD wasn’t in their network.
Wonderful hygienist, everyone was kind and helpful. 5 stars.
The whole staff is great.
As usual, after many years of being Dr Shakun’s patient, excellence continues. My hygienist, Teresa, is very thorough , competent and friendly. In fact, the entire staff is warm and welcoming! Anyone would feel that trusting the care of this office is a great choice!
Theresa is the best Very patient person
As always the professionals provided exceptional care & services. The assisting staff cany be beat.
The Staff was Awesome! Everyone from Cindy & Vanessa (Front Desk), Jorge (Dental Assistant) & Dr. Patel was very Courteous, Informative & Professional! It was a Pleasant 1st time experience. Thank You!
Very professional and courteous team Thank you
My hygienist is fantastic
Always a pleasant experience. Dr Patel is just wonderful.
The technician who took care of me was very friendly, helpful and competent. She did a wonderful job explaining the process and answered all my questions too. Excellent ??
Everyone is super friendly, and they are doing a great job following COVID 19 guidelines. Everything was clean, and I felt very comfortable. They have the best staff of any dentist office my kids and I have been to.
Sow far it has Ben the best dentist that I Ben in to... ??????????
Great attention to detail and a wonderful dental hygienist
Great office We are lucky to have an office like this A special shout out to Dr Shakun and Stephanie They are the best
Always taken good care of...George was courteous and careful with X-rays, Theresa was very thorough and always very pleasant and Dr Shakun was thoughtful and complete in evaluating specific teeth. I actually enjoy going to the dentist! Chris B.
Second visit was pleasant. No complaints.
Excellent care and professionalism. Pleasant and friendly.
Great staff- glad to be back.
Amazing staff, very friendly, professional and skillful
Caring, patient and kind. Skillful dentists, support staff and hygienists!
Fantastic team!
Great visit great staff- nice to be back
Always professional and friendly
Always a pleasant experience.
My visit went very well. I have no complaints. The service was top shelf.
Everything was great. Always a professional and very comfortable atmosphere.
I’ve been coming here for years, always professional and friendly staff. Clean and comfortable place to come. Highly Recommended
Always professional, friendly and on time. Thorough effective treatment.
First time at your office. It was a great experience
Great experience!!! Wonderful staff and excellent dentists!
Excellent dental care. The staff at West Hartford Family Dentistry are friendly, knowledgeable and organized. Highly recommend!
It was a great experience!
Great service Very comfortable !!!!
Wonderful staff and great care. Started there years ago will never change
I’ve been going to West Hartford Family Dentistry ever since Dr Shakun took over the practice some 30 or more years ago. In my experience, the professional quality of the Dentists, Dental Hygienists, and office staff has always been superb. The facilities are modern and comfortable. Every one I’ve dealt with there has been pleasant, friendly and helpful.
Everyone was kind and professional
It’s always a treat to see Cindy on my way in, and Marisa was very friendly and thorough with my cleaning. It was great to see Dr. Shakun briefly at the end of my appointment.
Marissa was the best! She made sure I was doing ok the whole time!!
My new dental hygienist Stephanie is very gentle and friendly. All staff working so professional.
Marissa the dental hygienist was very caring and knowledgeable. Also friendly and walked me step-by-step through my visit. And the staff working with her was so professional.
Everyone at West Hartford Dentistry is knowledgeable, efficient and very friendly.
A warm welcome as I enter the office. Very respectful, and takes very good care of me and my son. Dentist and hygienist are wonderful and does good work. Customer service is wonderful. I recommend West Hartford Family Dentistry to anyone who is looking for good dental care.
Finding a dentist... it’s like finding a spouse. Gotta be someone you trust & when you find the right one, you know. I have been with Dr. Shakun & Stephanie for years & have been very satisfied. I’ve also been happy with all others I’ve encountered over the years for various procedures & dental emergencies.
Again thank you Cindy for getting me in 9am to see my Dentist for my tooth pain .SHE took xrays to ck tooth and called in me a mouth wash for gum area where my pain was coming from .Thank you all again from your number one Fan for life
West Hartford Family dentistry thank you for everything you do!
I didn’t have to wait to get started. The hygienist was gentle. Overall I had a good appointment!
Marissa who treated me this year and Tammy who usually treats me are very helpful with advise and gentle on my gums. They and the receptionist are so pleasant.
The staff is friendly and professional as always. Very comfortable atmosphere and the appointment was prompt as usual.
Tammy is wonderful, very thorough and gentle.
I have been a patient for many years. You cannot go wrong with West Hartford Family Dentistry.
Elizabeth the Dental Hygienist was excellent and Dr. Patel was excellent as well.
Great care.
Tammy did a great job. She was professional and very through.
I was very nervous to have my filling replaced. Dr S was careful and kind. It was painless and over quickly. Stephanie is the best hygienist!
Always look forward to my dental appointments. All of the hygienists are great and Dr Shakun is the best! He always takes the time to answer all of my questions and addresses any concerns I may have about my teeth. The entire staff really care about you as an individual.
It’s always a pleasure to have Stephanie & Dr. Shakun care for my dental health. They & the rest of the staff are always professional, helpful & personable.
Staff is amazing as always I live 30 minutes away and still choose to come here because of the exceptional service!
The staff are kind and thorough. Dr. Shakun is terrific.
Thank Stephanie for your doing so such a great job. Dr. Shakun, you are the best!
Like a lot of people, going to the dentist is not my favorite thing to do. But I have to say, going to WH Family Dentistry makes it a whole lot easier. Staff are very friendly, kind and gentle. And Dr Shakun is the ABSOLUTE BEST!
I’m always treated like I’m the only patient.
Highly skilled professionals who are also very fine people
Great experience as usual, no complaints! First time for me with Merrisa and she was great!
Have been with this Dental practice over 20 years and I love them. Everyone is very pleasant and professional. The BEST there is!
Dr Shakun and his dental team are wonderful! They have expertly coached me and my children on oral health for more than 26 years, providing treatments and referrals as needed. Thanks Dr Shakun for always hiring great staff and keeping all patients safe and well cared for!
This has been the best place for me. The staff is the best they care about what’s best for you. It’s like family
I’ve been going to Dr. Shakun many years. Always professional and friendly. The Best!
Kind, competent, coordinated care
I have a dental phobia so when I needed a cavity fixed for “groovy” teeth. I was frustrated and anxious. Dr. Shakun and Natalia made it as easy as possible. They treated my teeth and me! They were understanding of my anxiety and talked me through the procedure. I appreciate that.
Super good experience. Friendly, competent people.
So impressed -as always- with everyone’s competence and compassion!
Great service.
Always so professional.
Dr Shakun & staff were wonderful! I have a lot of anxiety about going to the dentist and they could not have been kinder and less judgmental. Thank you!
The office feels extremely Covid-safe. Stephanie is a great dental hygienist. Dr. Shakun is THE BEST. All the staff are friendly.
Stephanie was so thorough in her cleaning procedures and Dr. Shakun is the best!
I had to go to different dental practice because West Hartford Family Dentistry was out-of-network for my present insurance coverage. However, after I was no longer a patient, I experienced a problem with a crown that WHFD had installed over my dental implant. The problem was caused by me -- too much jaw pressure during sleep had loosened the crown. Even though I was no longer a patient, WHFD fixed the problem -- without charge! And they were able to squeeze me in right away, as I had informed them that I was leaving the country within a few days. I was both surprised and impressed. If it weren't for the insurance coverage issue, I would still be with WHFD.
As Good as it Gets For Dentistry!! ????
Timely, thorough.
Good dental maintenance provided and good suggestions for home care given.
As always they were courteous and helpful
I was treated professionally and everything was explained to me
Excellent as usual! Thank you!
Good efficient clean and timely service and office setting. I felt safe. Thank you.
I was made to feel very comfortable. All my questions were answered and I left with a beautiful smile.
The dentist visit is no longer scary ??????
Great experience! Well-organized, personable service, and (as usual), "painless dentistry!" Elizabeth is an amazing hygienist and over the years has become a good friend.
As I have mentioned several times, it is a pleasure to go to WHtFD Family Detistry. That is a word not usually associated with a dental practice...
Always friendly service and great cleanings. Feel very safe also.
Everyone is great to me at West Hartford Family Deniatry!
This was my first time w/Marissa, she is definitely a people person and a gr8 Hygienist!??
The staff is friendly and helpful. I’ve never had a bad experience. My hygienist Stephanie is the best! Thanks Guys, you rock!??
.
Teresa (hygienist), Dr Shakun & front office team of Cindy & Vanessa are superstars. Always professional, pleasant & thorough. Thanks Team!
Always a great experience, great work...
I love WHFD!
Great job I was treated very well
I had a great experience when I received my cleaning, always do. I can’t wait till we get back to having our teeth polished again. Best part of the cleaning experience for me. Thank you ~ M. Mancini
I’ve been going to WHFD for 15 years. Friendly office staff; skillful cleaners and professional Dentists are routine. I have no reason to go any where else. Great with kids.
Another great experience with Tammy and Dr. Shaken. Always feel like I'm in great hands. And thank you Cindy for working with us!
Dr Patel and George were great . Front office did a great job determining what was covered by my insurance prior to service .
Everyone that I came in contact with was extremely friendly!
Prompt, attentive, and thorough in my periodic hygienist appointment as always! Been a very satisfied patient of West Hartford Family Dentistry for more than two decade ??
My wife, Sue, and I had a very good visit with the hygienist and the dentist. It was especially satisfying since neither of us had any dental issues!
The cleaning was a great experience. The higentist did a great job. I've been a patient for many years and I'm very pleased with service.
Always provide excellent service been going there for about 20years. Friendly text reminders is consistent. Customer service on the phone is excellent. The word Family does come to mind. Fir me they’re truly a family dentistry. I wouldn’t go anywhere else. With the pandemic I feel very comfortable attending my appointments. The safety guidelines are being practiced at all times. Thanks again for the good work. Oh Cindy is my girl and also my hygienist. She’s been cleaning my teeth for so many years. Thank you again.
I'm always appreciative of the staff and their thoroughness.
Always a warm welcome and on-time treatment as pain-free as possible with current technology.
Always pleasant and prompt .
My entire family has been attending WHFD for years, I have been with Dr Shakun since he started his practice, and with Elizabeth my hygienist for many years also, the excellence, care and professionalism of the entire office staff is beyond great. Thanks!!
My visit was to obtain an impression for my upcoming insertion of a crown. Everything about the procedure was explained to me and what to expect. It all went very smoothly , with no more than the slightest discomfort .
I had an excellent visit with highly trained and caring staff. They clearly explained what I was doing well and provided input for improvements with action plan.
I've lived in a number of major cities, as well as abroad, in my 61 yrs., so I've had the chance to sample many dentists. West Hartford Family Dentistry is an extremely well run (both dental care and logistics). I highly recommend. Dr. Patel, in particular, is my dentist, Elizabet my hygienist and they're both excellent. That said hubby & both kids, in their 20's, are very pleased w/ their hygenists (not Elizabet). Re Dr. Patel, they feel positively, but don't have some of the dental issues I do, so my confidence in her is based on more experience.
Flexible, quick, great care service! Thank you!
Very good
Great service! From Cindy at front desk to Elizabeth-my hygienist and Dr. Patel! Excellent service! Thank you!
Stephanie, my hygenist and Dr. Shakun are awesome! I have been a patient for over 20 years. They really care about their patient's dental health. They are beyond great!
Thorough cleaning job! I felt like my hygienist really cares ! ??
I had a new hygienist, Mirisa, she was wonderful..very friendly and Thorough, looking forward to my next visit And Dr Patel is always a delight.and very gentle
Best hygienist I’ve ever had! She was gentle but thorough!
Excellent service
Very little waiting time, attentive, thorough assessment, friendly, 5 star treatment.
Elizabeth and Dr Patel were great as always. Strong COVID-19 safety as well
Everything went well. I am happy with my outcome.
Excellent
I am a patient for many years and the quality of attention and taking care the patient is always excellent.
Great service provided to my daughter and I. Professional and caring. Thank you
Great experience as always, very friendly, knowledgeable and felt totally safe in terms of Covid protocols.
Everyone was friendly and nice. Did a complete exam and made me feel like was was part of the family
I have been a patient for 20+ years. I always book my checkup with Elizabeth. She always does a great job. She is a perfectionist when it comes to cleaning teeth. I also appreciate the personal connection we have made over the years. Great service, professional and on time. Thank you!
My experience at the dentist ?? was great didn't hurt at all pearly clean
nice friendly staff, great service
I drive from Massachusetts to West Hartford Family Dental for dental care because it’s worth it. My family and I have always been treated with care and respect here. I would not want to go anywhere else!
The appointment was on time and everything went great
My technician and dentist provided me with excellent care yesterday. I was very pleased with the care from beginning to end. I was guided throughout and did not feel any discomfort throughout the procedure. Very professional care was received!! Thanks much!
Always great treatment at WHFD and as sad as I was to see Rachel leave the appointment was the best as it always has been.
Love this place. So efficient and the people are good at what they do. Would not go anywhere else!!!!
I have been going to West Hartford Family Dentistry for over 35 years and have always been well cared for by Roy Shakun and his excellent staff. Stephanie, my hygienist, is wonderful!
Always excellent and totally professional.
As a new patient I felt everyone was helpful and accommodating.
Front Office staff was professional and courteous. Tammy provided a thorough cleaning without any sensitivity. Dr. Shakun came in and was very friendly.
Very professional and the people who work are friendly and welcoming
Tammy was great as always. See ya in June.
Elizabeth is the best! Detailed and a super nice person.
My wife and I have been Roy’s patients since he took over his father-in-law’s practice.We’ve remained steadfastly loyal for more than 40 years due to their quality of service and care.
I have gone to WH Family Dentistry forever, starting with Dr Seltzer. I have ALWAYS found that the office staff to be friendly and courteous. My hygienist, Teresa, has always done a thorough, but gentle, cleaning. Dr Shakun has always been a conservative dentist, doing the best for me over the years. We chat about family too, so I feel like he is family! It is a great practice, and I have been taken care of very well!
I showed up a day early for my appointment as a new patient and they accommodated me and took x rays. My hygienist was very careful. All around super impressed by everyone in the office.
Very good service!
Service was great!
Kind care!
Staff is always genuinely friendly and efficient.
Professional caring and efficient
I had a wonderful experience at WH Family Dentistry! I must admit that I was very anxious because I missed my last appt due to Covid and had not had a cleaning in over a year. But hygienist Elizabeth was very kind and gentle and Dr. Patel was very reassuring too. Best dentist appointment ever! Thanks so much!
Teresa does excellent work and I love her personality????????????She’s a great Dental hygienist!!
COVID-19 made me extremely nervous to continue my routine doctors visits but West Hartford Dentistry made me feel very safe and comfortable. The doctors and hygienists are masked up and wear face shields, and every room is sanitized top to bottom between patients. My squad of lady doctors provided excellent guidance and fixed my crack filling that had been hurting me for a month. I’d highly recommend Dr. Patel and her all-star staff.
Dr. Shakun has been my dentist forever, he is like family. I adore him and his staff they are so kind and friendly. I feel so well taken care of every time I go to the office by every staff member.
Excellent service. Very pleasant staff
A consistent great job done by Rachel at west Hartford family dentistry.
The entire team is friendly and professional. Great system set up to keep clients and staff safe.
Dr. Patel and Natalia were wonderful.
Very caring dental practice. Everyone does the utmost to make you feel welcome and the dental care is the BEST!!!
Always a great experience!! Staff is friendly and professional.
Rachel is the best dental hygienist I have ever had, she is easy to talk to and is genuinely concerned about the health of my teeth.
Excellent service, with kudos to Dr. Janki Patel, whom I first met on Tuesday Nov. 17.
Everyone is friendly and accommodating.
Always an amazing experience at West Hartford Family Dentistry. All of the staff - front desk, hygienists, dentists, etc are all extremely friendly and personable. Rachel and Dr. Patel were phenomenal - and Tammy (my hygienist last time I went 13 months ago) even popped in to say hi. This group makes going to the dentist (a feared thing among many people) very, very easy. 10/10 would recommend.
Great group of professional that make you feel comfortable in an uncomfortable situation
Tammy was very helpful and did a thorough cleaning. I’m appreciative. Thanks.
Very friendly and professional
Tammy was amazing! 10/10 would recommend. Everyone is always great here!
Everyone is very polite and very friendly. I have been going there for years would never change. Dr Shakun is wonderful and very knowledgeable and up front about your teeth
Very friendly staff and Dr Janki Patel done a very thorough examination which I haven’t had for a long time
As usual, the hygienist and dentist at West Hartford Dentistry were both efficient, professional and kind.
Very professional, always a great experience
Dr Shakun and Theresa are the greatest! Dr Shakun is extremely knowledgeable, experienced and truly concerned about keeping my teeth healthy. His personality makes him very "calming" in an appointment. Theresa is the best dental hygienist I have ever been to. She is so thorough with my cleanings. And also genuinely concerned about the health of my teeth. They both welcome any questions I may have and if I should have any problems or concerns, they thoroughly go over everything. I have going to West Hartford Family Dentistry for over twenty years. Dr Shakun and Theresa will always be my favorite. Excellent!!!
I absolutely love this Dentist office. I've been a patient here for several years and Dr. Shakun is exceptional. Rachel is truly one of the best hygienists, simply amazing. The office as a whole is fantastic. Thank you all for helping me continue to be able to smile, though currently it's covered by a mask. Keep up the great work and stay safe.
Very professional. Great job
Good service and everyone is very respectful, and always greet with a friendly smile.
Great service and outstanding Covid safety protocols.
I love my hygienist (Tammy). Everyone is friendly and professional
Everyone is polite coming in the front door to the back rooms and back to the front door going out. Everything is explain on a level that I could understand, which are the very reasons that I have been with them for many years.
The team at WH Family Dentistry is professional, friendly and helpful.
Thank You for thee service and the reminder !
Very professional & friendly
Very easy and I felt safe. Thanks!
Elizabeth is the best.
I consistently receive good service.
As a long time patient, in the day of Covid-19, I felt very comfortable with the precautions they've put in place. After 8 months since my last visit, it felt great to have my teeth cleaned again! Love my hygienist (Teresa) and doctor (Shakun) both top notch, professional and personable. No fear here!
I felt comfortable being surrounded by staff as they worked in my mouth.
I have been going here for several years and am always impressed with the efficiency, kindness and the fact that they do not try to convince you to get unnecessary treatments. I would highly recommend them.
I am a long time patient of this practice. They didn't skip a beat even during this pandemic. My regular Hygienist was off. Her fill-in Marissa was pleasant with a great bedside manner. Her tips were helpful. Dr. Shakun is always a pleasure. West Hartford Family Dentistry is an awesome practice. They are always professional.
Good service
Friendly and professional
I have been a patient here for many years. Dr. Shakun and staff are the best!
I had an appointment with Rachel the dental hygienist and she was amazing. Very friendly, concerned about the care of my teeth and suggested recommendations that were practical for maintaining the care of my teeth. The office also had great covid-19 rules and precautions that made me feel safe. Great job everyone!
I missed the tooth polishing part of my cleaning this time, but overall it was a good appointment. Rachael is an excellent hygienist.
Great experience, as always. They are taking extra care to make patients feel comfortable and safe during this time. I appreciated being able to get in for my dental cleaning. -thank you
I'm happy to see Rachel again. She did a good job on my teeth. She's always patience to write note for me. She's sweet lady. I met new dentist Dr. (I do not know what's her name. sorry). She's very nice, but i can't see her face due to mask. Haha! I'm happy with West Hartford Family Dentistry. Thanks, Alexandra
Friendly environment, great staff/customer service and wonderful hygienist. Love my doctor. He’s very kind and respectful. Please stay safe everyone.
Everyone was extremely careful. I felt safe. My first visit in many months.
As a long time patient I am continually impressed by this practice's kindness and competence. They are consistently impressive.
First time New Patient. Very welcoming and friendly staff. Took care of my concerns from transferring from another office. The office and clinical rooms were very clean and I felt safe going in especially during these challenging times. Thank you again for your service!
My hygienist Tammy is the best. She is friendly, gentle and thorough. She has great attention to detail as well as efficient not wasting my time or hers. The receptionist Cindy is also very friendly and accommodating.
I have been a patient at this practice for 15+ years. It's always nice to see everyone, and they always make me feel welcomed. Exceptional dental service, with caring dentist's, hygienists and assistants, as well as front office staff. Thank you West Hartford Family Dentistry. See you soon!
Knowledgable and responsive staff, my dentist and hygienist paid attention to every details, feels well taken care of
Very satisfied
Always friendly and efficient office by all! Glad they are so careful with the Covid issue. Thank you!
Satisfied patient since 1987
Thank you again to all staff member from the front desk and the nurse that cleaned my teeth and my Dr panel 10+ to you all .Also thank u for making me safe with this cov19 aswell.From your number one Fan Be safe to you all and your family's God bless ?? for helping
Always professional and warm. Love my doc!!
Everybody was great. I miss the tooth polishing (Covid precaution) but was provided the polish to use at home.
Extremely polite, professional and genuine.
Great service.... no complaints
Excellent job as always
Wonderful professional and friendly staff
Felt very safe. Safety a first concern. Stephanie is great -thorough and gentle with the cleaning instruments. Dr. Shakin is the best!
I’ve been a patient for at least 15 years, and I look forward to my visits. The front desk staff are consistently friendly and helpful. Appointments are prompt. Most importantly, Rachael is my hygienist, and she is TERRIFIC.
Thoughtful and professional.
I have been with West Hartford Family Dentistry for over 20 years. Everyone is so kind and I just Love Rachel.
The hygienist was excellent. She kept telling me stories, so I didn’t think about what was happening. Very clever. I liked it a lot
Theresa does a great job!
Just switched dentists for the first time in 20 years since my previous one retired and the transition and level of care was superb!
They are my favorite, Dr. Shakun please don’t plan to retire any time soon. Being their patience for over 20 years and I can’t complaint. Great service and staff.
We have been patients for over 20 years. Always stellar service and care.
Teresa is fabulous, always a positive experience.
Great work
Love my new hygienist. Sorry I don't remember her name....she took Christine's place. Dr. Patel also seems very good.
Great experience
Great dental care all around!! I drive an hour because I trust them to take care of my teeth.
Rachael is the best!
Steffanie is an incredible Hygienist. Patient, thorough and gentle.
Always professional, personal, practical, and safe in their service and advice.
I've always had great exeriences at this dentist office. The staff is super friendly and professional. The office and clinic areas are clean. I was apprehensive getting my teeth cleaned during this pandemic, but I am confident with the procedures they put in place to keep everyone safe. I highly recommend West Hartford Family Dentist.
I can’t say enough about the professionalism and the quality of dental services provided by West Hartford Dentistry. I have been a patient for over thirty years.
First time back in office since pandemic affected all of us and schedule changes. Teresa, Dr. Shakun, and everyone in office are treating us patients well. Thank you!
Great practice! Professional, friendly, clean. Been a patient for years, even after moving from West Hartford.
,My appointment for a cleaning was on time and went smoothly. The staff followed all CoVid protocols and I felt completely safe there.
Very pleasant experience and very clean operation! Been going here for years and will continue to go here for my dental needs.
Still excellent as usual after 30+ years!
We had three cleanings (1 adult, 2 children). Office was clean, safe and the hygienists were fabulous. WHFD has been my dentist for over 20 years. Great office!
Great experience as usual. Very efficient and professional. My family has been going here for over 15 years!
Excellent care!
The office provided the usual friendly efficient consideration and the hygienist and dentist were warm and professional. I felt like all the Covid precautions were very much observed.
Tammy is an AWESOME Hygienist!! Gr8 asset to the company!
Rachel is the best. She is the combination of being thorough and being friendly. The way that’s the office is handling COVID-19 makes me confident that both my health and that of the staff are of utmost importance.
I have been a patient of West Htfd Denistry for more than 20 years and all the dentists, technicians and staff have always been exceptional. As usual , although , it is a different experience with Covid, it was a thorough and comprehensive cleaning by My Dental Hygienist( Stephanie) and checkup by Dr Shakun. They have always gone to out of their way to to provide outstanding care. The administrative staff has always been great as well. All Covid procedures were in place and all was managed efficiently and pleasantly.
I had a crown put in. Painless, quick and to my satisfaction.
Always clean and staff very professional. The hygienist does a great job of cleaning my teeth, excellent service.
As always very happy with service. See you September 16th.
Elizabeth does a great job. This is not meant as a criticism of Elizabeth, but sometimes there is a little too much talking. She is a very pleasant person.
I have been a patient for many years & the staff has been wonderful. I truly feel they have my best interest at heart. Dr. Shakun & Nicki have been great for all dental work & Stephanie is a wonderful hygienist. I am happy to be their patient.
Perfect visit as always. Theresa is exceptional. Felt very comfortable during my cleaning and examination.
Everything worked out well.
Office is clean and the staff is very pleasant. I am always seen on time.
I'm happy with the services provided; Roy is a good dentist, and I trust him. Technicians are very nice.
Seen on time, clean and friendly staff!!!
Timely, clean, professional and super friendly
Professional staff
They are very knowledgeable and friendly. Also they are very clean; sanitizing after each patient. I started going to them about a year and a half ago and I have no complaints.
Great to be back! Thank you
Tammy does a great job I told her that she could never leave and if she did I would have to find a new dentist.
I have been a patient in this practice for over 30 years this has to indicate that I have had excellent care an d advice.
Love going in to have Tammy take care of my mouth, she does an awesome job. The staff is friendly and courteous, and the environment/equipment is very clean and safe.
Racheal is the best hygienist is be far the best I have ever had in my life.
Friendly , great service and not painful hahaha
I am a long time patient and cannot imagine going anywhere else.
Friendly, gentle, explained everything
Very good experience. Great customer service!
5 stars. Outstanding Harold B
They went out of their way to fit me in when I lost a crown and my own dentist couldn’t see me. I’m a very nervous patient, and everyone was helpful and understanding.
Dr. Patel was great at a recent cavity filling. Made me feel very comfortable with the procedure.
In good hands with Lizbeth.
I recently had my first cleaning since the pandemic began. Getting the appointment was an easy, straightforward process. As always, the staff was courteous and helpful. I felt like the COVID screening and treatment safety procedures were thorough and designed with everyone's well-being in mind. I have been a patient here for many years.
Started on time and very professional conducted.
Everyone was wonderful for my sons first dental visit. They were kind and gentle, keeping him comfortable and happy.
Safety precautions were great, everyone is so kind.
Everyone is so nice and caring! Office is very clean.
My 7 year old and I both had appointments. Everyone is so nice and we got great care!
Was impressed with their pandemic safety measures. Made me feel very comfortable.
My first visit since COVID. I felt very safe with all the staff wearing mask. Stefanie always makes my cleanings a pleasant experience. The staff is always very accommodating.
Hygienist was friendly, very informative. Doctor seemed confident. Was pleasant, knowledgeable.
Always a wonderful visit.
Very nice service
Staff is always pleasant and attentive.
The staff was really great with my 8 year old daughter. They made her feel very comfortable and they explained everything to her so she could understand the importance of keeping her teeth clean so that she actually wants to do so!
Excellent appt and great safety measures!
First rate: professional and cheerful throughout.
Finally made it back to West Hartford Family Dentistry since COVID-19 began. I felt completely comfortable with the extra precautions and safety protocols used in preparation for and throughout my appointment. Thank you Theresa for masking and face shielding up and doing a great job as always... and I could sense your friendly smile behind your mask even if I couldn’t see it ??
It was so nice to be back again, Rachel is wonderful and very thorough.
All the staff were very welcoming and kind!
Great care to customers Flexible in scheduling Great dental care service
Appointment was good and safe in relation to COVID 19
I Felt safe. The examination was very complete.
I felt very safe in regard to my recent visit! The hygienist was well protected, and the office staff was wonderful. I give all of them top marks in safety and efficiency! My hygienist was the greatest ever in her concern for my comfort and welbeing!
You are doing a fantastic job!
July 30, 2020 was my first appointment since they reopened their office due to COVID-19. I’ve been a long standing patient with this dental practice and even before COVID, this practice was always clean and thorough. I felt safe that they were doing everything in their power to keep a clean and healthy environment for patients and staff. I definitely recommend West Hartford Family Dentistry.
For what turned out to be a gum infection, I got a quick appointment, little wait in the office, thorough exam, and referral to an endodont with antibiotic Rx to tide me over until then.
I was with Tammy for years. She has been utmost professional and friendly all these years. We would chat about each other's life and she would show me pictures of her daughter. It makes me feel very welcomed. She does a good job also. I would definitely have her give stars!
I have been a patient for over 30 years. Will still keep coming back. Awesome people.
I’m a newer patient at this practice (Dec. 2019). Have had 2 cleanings and they referred me to periodontist for implant for cracked tooth. It’s highly professional both with respect to the dental care and practice management. The periodontist is great, and convenient that you can see him in this office on Wednesdays. I’m 60, have lived 5 places in my life, had excellent dentists, one who became a very good friend, and in another place had a neighbor who was a hygienist so this rec comes with perspective. Love it — & awesome Covid safety measures!
I felt very safe getting my teeth cleaned in the The dentist assistant was very patient with me. Because I am petrified of needles pins. so kudos to her
Felt very safe! All good. Fantastic job of the team.
Professional clean and friendly
Great job, especially in the current climate.
It had been awhile since my last appointment. New experience during this covid-19 world. Staff was professional and safe. Also gentle considering it had been three years since my last visit.
My family and I have been patients for over 20 years.
I’ve been a patient there for 20 years . I always get the service. And everybody’s always professional.
The office was set up and prepared for taking patients during covid. The cleaning went great as usual.
Dr. Shakun and his staff is awesome! Rachael is a great dental hygienist. I always look forward to my 6 month cleaning. Rachael is very knowledgeable. If she is concern about any of my teeth, she bring it to Dr. Shakun attention. She also address any issues that I need to focus on when brushing or flossing my teeth. Rachael is very polite and she always ask me how is my daughter. She tells me things about her family while cleaning my teeth. You really get to know her as a person. Plus, I think it’s a way of keeping you relaxed. I really can say that I don’t mind going to the dentist.
I have been a patient of Dr. Shakun at West Hartford Family Dentistry for many years. His assistant and Dental hygienist are awesome! My experience is always a good one - the staff is always pleasant. I always feel well cared for after a visit. I can't imagine going anywhere else for my Dental care!
I am extremely satisfied with the professional treatment that I always receive at West Hartford Dentistry!
Great experience. Elizabeth was wonderful and as always, so was Dr S. Thanks to all for keeping it clean and disinfectant. ??
everyone very professional
Very Good!
My experience was excellent.
The staff is always friendly and helpful. All questions are answered quickly and thoroughly.
My hygienist is fantastic.
Dr Shakun, Theresa (hygienist) - the best, Cindy (Front Office) & the entire team provide competent, professional, safe, clean & friendly service during these most difficult times. Thank you WHFD???? for all that you do!
Easy scheduling, great communication and professional staff. Taking covid precautions that I was comfortable with.
I have been a patient at this practice for almost 20 years. The cleanliness of the office and exam rooms has always been exceptional. The staff is terrific and I have received excellent care.
I always get great care and service at West Hartford Family Dentistry. They are friendly, courteous and helpful always making me feel comfortable and well cared for.
The dental hygienist was great!
Elizabeth has been my hygienist for years now and I just love her! She's great. Very competent. Everything else about my visit was fine. All the staff are personable. Have been a patient here for 27 years.
Permanent tooth seems to be fine. Toot that Dr. Shkin filed down seems to have done the trick with my tongue problem, which sems to be going away. I'll keep my fingers crossed.
Though I hate going to the dentist, I had a wonderful experience. I was well taken care of with much thought and concern. I highly recommend Dr. Shakun and his assistant, Natalia ( not sure if I have her name right) was the best.
Dr. Shakun and his team are always great. We drive from Essex to go West Hartford Family Dentistry.
Excellent visit for teeth cleaning. The dental hygienist Elizabeth was both knowledgeable and highly skilled. It was comforting she asked subtle general initial questions that might help identify /screen out someone who was sick. That protects all patients.
Been a patient for about 45 years and would highly recommend Dr. Shakun and staff for their unexcelled quality treatment.
Great hours, helpful knowledgable reception staff, easy to get cleaning appointments that fit my schedule, and very responsive when I have had a more urgent issue.
My second family
Tammy is an AWESOME dental hygienist, reception staff is very friendly!
Tammy is the best dental hygienist!
Great cleaning!
For more than 20 years, our family members always have had a great service at West Hartford Dentistry Office. Dr. Shakun and his staff are awesome!
Always treated special. Great staff.
Been going to WHFD for nearly 20 years. They are amazing and continue to hold the highest standards of care and kindness. Always look forward to my visits.
I have been a patient of WH Family Dentistry since I was about 18! I have ALWAYS had positive interactions w/everyone on staff over these many years. I have had the same hygienist for years, Rachel, who has been simply wonderful and taken great care of me.... I highly recommend! I am actually relocating and will miss Dr. Shakun and his practice very much. They have always made me feel like family.
Theresa is fantastic, very gentle and does an excellent job.
Rachel is the best and Dr Shakun is the greatest!!!
Thank you to Dr. Sibia and all of her staff ( esp. Nicole, Nataliya, Rachel) for everything they do. Great professionals. Highly recommended by my whole family.
Great practice
Thank you Dr. Maule for making my crown experience completely pain free. You and your assistant Natalya did a wonderful job helping me relax and taking special care with not only my tooth issue, but also my jaw. I had no pain at any point during the procedure and nothing after as well. :)
This place is the best, Professional dental care with lots of love. I have been with them for Years and plan on staying with them always and forever. Their team is a true family and they really care about their patience's. I am always in good hands when I go to them for any dental needs. Respectfully submitted, Maurice (I love my dental team)
My thanks to Dr. Sibia and her wonderful staff for their excellent service! I have a great smile thanks to their hard work, skill, and patience. I'm grateful for their outstanding care and commitment to the highest quality practice!
My whole family comes here and we love the everyone at the office. They are all so friendly and always take us in on time. Its great to be able to go somewhere with the whole family and feel like you part of their family:)
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